The Best Training For You
At RIGHT RESPONSE we know that every person, every company, every setting is unique. That’s why we work with you to design programming that meets your needs. We reject cookie-cutter solutions and instead offer custom-built plans. With options like live workshops, remote modules, or train-the-trainer programs, you’ll find exactly what you need, right here.
We offer several training options depending on the needs of your workplace and your team.
Upcoming Instructor Certification Courses
All RIGHT RESPONSE Instructor Certification Courses listed below are offered by the Service Alternatives Training Institute. Please scroll down to view a calendar of upcoming events. Need help finding the training that is right for you and your team? Please contact us, we’ll be happy to assist.
For individual end-user seats at pre-scheduled Workshops (non-Instructor Certification Course), please visit Service Alternatives to register.
What Our Students Say About Our Trainings
Kind words from RIGHT RESPONSE trainees and administrators.
For more than 20 years, RIGHT RESPONSE has provided industry-leading de-escalation training. Post-workshop surveys of our attendees, instructors, and administrators speak to our results.
It is possible to de-escalate situations that seem to be headed out of control. You just need the right tools. You’ll learn:
- 3 guiding principles of de-escalation
5 surprising findings about conflict
How to optimize your emotional intelligence
So when crises arise you can remain in control, avoid the wrong response, and support anyone, anywhere, with any issue.