Training Workshop Philosophy

The RIGHT RESPONSE is proactive, holistic, and immediately effective.

Guiding Principles

The three guiding principles of this philosophy are:

  • The intervention must meet the needs of our client.
  • We must constantly reflect respect on the client.
  • The safety of everyone in the environment is our highest priority.


When safety is your responsibility, the RIGHT RESPONSE Workshop is your essential toolbox for determining the best course of action in any situation to achieve a safe, lasting and positive result. These tools will help you successfully manage aggression or behavioral challenges and help you prevent such incidents from occurring in the future!

Focus on Prevention

The philosophy of RIGHT RESPONSE is much like that of a firefighter: a focus on prevention is more effective than "waiting for the fire to happen." This proactive approach promotes better outcomes for all involved. When an escalation does occur, we can work to de-escalate and restabilize the individual more effectively because we are prepared. Just as fires are investigated to determine the cause, our own post-crisis analysis can help avoid future crises.


Cycle of Crisis and Understanding

The RIGHT RESPONSE Cycle will guide you along the path to success. Maybe an incident occurs unavoidably and requires De-escalation or even Physical Safety. The practice of Postvention will guide you back into the goal of Prevention, allowing you to address the needs of the person before the next incident can occur. This cycle represents a powerful process and will work well for you- if you follow the steps.

  • Prevention
  • De-escalation
  • Postvention
  • Physical Safety
Safety must be emphasized during restraint training

Maintaining Safety during a Crisis

We believe that physical intervention techniques should be used only to maintain safety when safety is indeed compromised. Physical intervention techniques alone are insufficient for addressing the emotional and educational needs of those in crisis. Proactive crisis management is the safest and most effective way to manage the liabilities of physical intervention.

  • Safest, most non-aversive techniques available
  • Widest range of intervention techniques

PHYSICAL INTERVENTION (restraint) only occurs when prevention, de-escalation and postvention strategies have failed to protect the individuals involved from harm. Physical intervention strategies are used to maintain safety when an individual’s behavior puts himself or others in imminent danger.

universal principles

Universal Principles

The success of RIGHT RESPONSE in so many diverse settings is due to its Universal Principles which apply to any age, any grade level, environment, disability or diagnosis. During the workshop, staff will not only learn how to apply these principles to the people they now support, but will also have the knowledge to apply these to any person they encounter in the future.

Because of these universal principles, the RIGHT RESPONSE is equally applicable to:

  • Adult Family Homes
  • Assisted Care Facilities
  • Boarding Homes
  • Camps and after-school programs
  • Crisis Residential Centers
  • Day Care Centers
  • Detention Centers
  • Emergency Shelters
  • Family Homes
  • Foster Homes
  • Group Homes
  • Hospitals
  • Supported Employment settings
  • Public and Private Schools
  • Public access facilities
  • Casinos and Hospitality
  • ALL walks of life...
  • Alzheimer's disease
  • Asperger Syndrome
  • Attention Deficit/Hyperactivity Disorder
  • Autism Spectrum Disorder
  • Bipolar Disorder
  • Conduct Disorder
  • Intellectual Developmental Disorders
  • Intermittent Explosive Disorder
  • Obsessive-Compulsive and Related Disorders
  • Oppositional Defiant Disorder
  • Personality Disorders
  • Pervasive Developmental Disorder
  • Posttraumatic Stress Disorder
  • Reactive Attachment Disorder
  • Schizophrenia Spectrum
  • Tourette's Disorder
  • Traumatic Brain Injury
  • Behavioral Healthcare
  • Bullying
  • Civil Disobedience Management
  • Community Outreach Services
  • Crisis Intervention/Assistance
  • Developmental Disabilities
  • Domestic Violence
  • Gang intervention
  • Marriage and Family Counseling
  • Mental Healthcare
  • Substance Abuse Counseling
  • Suicide Prevention/Intervention
  • Therapeutic Treatment
  • Trauma Care
  • Workplace Violence

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