Introducing RIGHT RESPONSE Gen 3: The Next Evolution in De-escalation Training
Change should always have a purpose. At RIGHT RESPONSE, every update we make is driven by one question:
How can we better support the organizations, instructors, and people we serve?
We’re excited to introduce RIGHT RESPONSE Gen 3, our most comprehensive program update yet!
RIGHT RESPONSE remains based in evidence, offering the same person-centered, trauma-informed, and prevention-focused approach to support people in distress. Gen 3 expands that foundation with new tools, greater flexibility, and a simpler experience for both instructors and organizations.
What’s New?
- Streamlined administrative processes with less paperwork through our Instructor Portal.
- Expanded teaching authorization for Elements Instructors to include everything, except for restraints.
- A more complete curriculum that includes essential content without requiring premium add-ons.
- Enhanced instructor support through individualized recertification without requiring attendance for multiple days.
- A growing library of free, digital resources to further enhance learning and application between workshops.
- Digitally distributed workbooks, that can be viewed in pdf, printed, libraried, formatted for accessibility, or be purchased as professionally printed. The choice is yours.
This last point becomes and makes available one of the most exciting options for Gen 3. All non-physical skills may now be taught in a live virtual/webinar-based format. If you are an organization that is COMPLETELY hands-off, your employees never need to come to an in-person session.
Why the Changes?
Over the years, we’ve listened to feedback from instructors, administrators, and organizations across the country. Gen 3 reflects that feedback by making the program easier to manage, more adaptable to different environments, and better equipped to meet the evolving needs of today’s workforce.
Looking Ahead
RIGHT RESPONSE has always been about more than responding to crisis. It’s about creating environments where crises are less likely to occur in the first place through prevention, self-awareness, effective communication, and practical skills that support everyone involved. Gen 3 represents our continued commitment to helping organizations build safer workplaces, strengthen staff confidence, and provide compassionate, effective support when it matters most.
- If you’re a current RIGHT RESPONSE customer, we thank you for your continued business and partnership and we have a number of resources to help you make the transition to Gen 3.
- If you’re a former RIGHT RESPONSE customer, a lot has changed! We can’t wait to share what has evolved since you were with us. Contact us today.
- If you’ve never heard of RIGHT RESPONSE, have come across us previously and never acted, or weren’t sure if de-escalation training was what you needed, we can’t wait to get to know you!
With a curriculum and philosophy that is already designed to meet the needs of ‘People who work with other People’ and even greater flexibility with Gen 3, we have something for everyone.
Let us help you get started on transforming your organization and interactions with others!
