Help people, more effectively.
When you work with people, some level of conflict is inevitable. We are a diverse and dynamic global population and sometimes, cooperation falls apart. RIGHT RESPONSE provides a toolkit for challenging situations, so you can confidently unplug power struggles and build connections instead. You will be empowered to help more people, more effectively. That’s what social service is all about.
It is possible to de-escalate situations that seem to be headed out of control. You just need the right tools. You’ll learn:
- 3 guiding principles of de-escalation
5 surprising findings about conflict
How to optimize your emotional intelligence
So when crises arise you can remain in control, avoid the wrong response, and support anyone, anywhere, with any issue.