Contact Center

Our Response Policy is to return contact requests within one business day.
We often reply sooner, but may be busy helping others which is why we guarantee response within one business day.

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Contact Information

Email and Phone are needed to respond with the information you are requesting. Note that email is commonly filtered by mail servers. Please phone us if you do not receive email replies.

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Service Details

We make every effort to provide accommodation to participants who attend our classes with special needs and/or disabling conditions. Reasonable accommodation should be requested by contacting the Training Administrator at least 10 days before the training.

Payment Details

Payment Terms: Registration must be prepaid except by prior arrangement. At this time, we accept checks, money orders, purchase orders, and State direct-deposit. No credit cards accepted at this time.
Cancellation: Rescheduling and cancelling is free of charge with 14 days written notice (max 2 reschedulings). A 10% rescheduling fee and 20% cancellation fee is assessed with less than 14 days notice.



Please note: Registration not complete until you receive a confirmation. Registration must be prepaid except by prior arrangement. For attendance at an Service Alternatives Training Institute, confirmation correspondence will include location address and directions.

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