When Safety Is Your Responsibility, Prevention Is Best
In 1994, Service Alternatives gathered a group of specialists in response to an alarming lack of innovation in the field of crisis management. This group discovered the industry had become complacent and relied too heavily on dated theories and ineffective responses, including the over-use of restraints. We realized the best way to deal with our worst behavioral and aggression problems was to prevent them! Thanks to the group’s multi-faceted and proactive approach, the specialists created a unique set of principles that, when applied correctly, actively work to prevent a crisis from happening in the workplace.
This novel idea of prevention became the cornerstone of the group’s operating philosophy. Eventually adopting the name Service Alternatives Ethical Crisis Understanding and Response Education (S.E.C.U.R.E.), these specialists recognized the incredible benefits of their breakthrough findings and began sharing their knowledge with intelligent and progressive clients throughout the workplace in a wide variety of different industries. Today, the spirit of innovation still guides S.E.C.U.R.E.’s successful practices. Not just a training company, members of the Service Alternatives Training Institute actually continue to work in the field. By applying new knowledge gained as a result of their ongoing real-life experiences, S.E.C.U.R.E. has evolved into RIGHT RESPONSE Workshops, at the forefront of crisis management.
New Research-Based Version
In 2006, our clients using S.E.C.U.R.E. challenged us with developing new training options which would:
- reduce recurrent training time
- reduce recurrent training expense
- increase compatibility with the latest research in adult learning practices
- increase attendee accountability measures
- increase district-wide risk management initiatives
- integrate intervention implementation at all levels of district operations
- reduce exposure to community and media scrutiny resulting from excessive interventions
We spent one year reviewing the latest in evidence- and research-based practices, refining our own process and integrating the best methods of adult education. The result of this growth process is a new and exciting program called the RIGHT RESPONSE™ Workshop which debuted in the summer of 2007. The S.E.C.U.R.E. curriculum was officially retired December 31, 2007.
What this means to you is that we now have more tools to help you with your training needs. In particular, with the new modular curriculum you can provide your staff with just the amount of training they need for their job position and exposure to aggression without wasting time or money over-training them. Or worse, not training staff due to time or budget constraints. Learn More →
