What Is The RIGHT RESPONSE?
When safety is your responsibility, the RIGHT RESPONSE Workshop is your essential toolbox for determining the best course of action in any situation to achieve a safe, lasting and positive result. The RIGHT RESPONSE is proactive, holistic, and immediately effective. These tools will help you successfully manage aggression or behavioral challenges and help you prevent such incidents from occurring in the future!
Guiding Principles
The three guiding principles of this philosophy are:
- The intervention must meet the needs of our client.
- We must constantly reflect respect on the client.
- The safety of everyone in the environment is our highest priority.
Focus on Prevention
The philosophy of RIGHT RESPONSE is much like that of a firefighter: a focus on prevention is more effective than "waiting for the fire to happen." This proactive approach promotes better outcomes for all involved. When an escalation does occur, we can work to de-escalate and restabilize the individual more effectively because we are prepared. Just as fires are investigated to determine the cause, our own post-crisis analysis can help avoid future crises.
Put This Philosophy into Action
This philosophy acts as a guide for everything we do. It is interwoven in every page of this workbook. When considering an intervention, we must evaluate whether it is congruent with the three guiding principles.

