De-escalate Anyone, Anywhere, Anytime:
Unplug the Power Struggle
with Principle-Based De-escalation

- Remain in control at all times.
- Support anyone, anywhere, with any issue.
- Avoid the wrong response which can make the situation worse.
Download the 20-page, free de-escalation eBook Today!
What Is The RIGHT RESPONSE?
When safety is your responsibility, the RIGHT RESPONSE Workshop is your essential toolbox for determining the best course of action in any situation to achieve a safe, lasting and positive result. The RIGHT RESPONSE is proactive, holistic, and immediately effective. These tools will help you successfully manage aggression or behavioral challenges and help you prevent such incidents from occurring in the future! Learn More →
Guiding Principles
The three guiding principles of this philosophy are:
- The intervention must meet the needs of our client.
- We must constantly reflect respect on the client.
- The safety of everyone in the environment is our highest priority.
Focus on Prevention
The philosophy of RIGHT RESPONSE is much like that of a firefighter: a focus on prevention is more effective than "waiting for the fire to happen." This proactive approach promotes better outcomes for all involved. When an escalation does occur, we can work to de-escalate and restabilize the individual more effectively because we are prepared. Just as fires are investigated to determine the cause, our own post-crisis analysis can help avoid future crises. Learn More →
New Research-Based Version
Recently, our clients challenged us with developing new training options which would:
- reduce recurrent training time
- reduce recurrent training expense
- increase compatibility with the latest research in adult learning practices
- increase attendee accountability measures
- increase district-wide risk management initiatives
- integrate intervention implementation at all levels of district operations
- reduce exposure to community and media scrutiny resulting from excessive interventions
We've spent the last year reviewing the latest in evidence- and research-based practices, refining our own process and integrating the best methods of adult education. The result of this growth process is a new and exciting program called the RIGHT RESPONSE™ Workshop. Once you convert from S.E.C.U.R.E., you will benefit from many innovative, new features including Active Video Learning™, expanded De-escalation skills, enhanced training options and new licensing options to meet your needs.
What this means to you is that we now have more tools to help you with your training needs. In particular, with the new modular curriculum you can provide your staff with just the amount of training they need for their job position and exposure to aggression without wasting time or money over-training them. Or worse, not training staff due to time or budget constraints. Learn More →


